New Patients

Here at Ascend Health we do what we can to make the process of starting your recovery simple and straightforward. Starting treatment with us does require some basic information so that we can appropriately serve you as a healthcare provider.

If you have never received treatment for OUD (Opioid Use Disorder) or have not been to a detox facility, you will be subject to the buprenorphine induction process.

Please note that your first visit will take several hours due to this process to ensure your safety when taking buprenorphine for the first time.

Every new patient will need to fill out a patient intake during their first visit. These forms go over many data points regarding your medical and personal history and take up to 30 minutes to fill out. If requested, intake paperwork can be sent digitally to prospective patients to be printed and filled out at home.

Please arrive at your first appointment 30 minutes early to allow time to complete the intake forms. If you’ve filled out the paperwork at home, don’t forget to bring it with you. Forms must be completed before your appointment start time to be seen as scheduled.

Returning Patients

If you were a patient in the past, please reach out to the appropriate location to re-establish your treatment.

In the event you were formally discharged from our program for non-compliance, you will not be eligible to re-establish. However, if at the time of your discharge you were asked to attend in-patient treatment and have done so with successful completion. The provider may make an exception in these circumstances.

What to Bring

Valid Photo ID (Passport, Driver’s License, Military ID)

Insurance Card (If you don’t have insurance, we do also accept Self-Pay)

Insurance Eligibility

If requested, our team is happy to help check eligibility for interested patients. Using the link below, please submit your insurance information along with your name, phone number, date of birth, and email. A member of our intake team will reach out with details regarding eligibility via email or phone. You may also reach out to our office locations directly at the listed phone numbers to speak with someone and/or leave a message with your details for staff to give you a return call.

Updated Accepted Insurance

Alliance, Partners, Healthy Blue, Amerihealth Caritas, Wellcare, Vaya Health, Cigna, Aetna, BCBS PPO, Medicare Part B, and some Medicare Advantage Plans.